Shipping policy

Shipping Policy

Thank you for shopping at PawSentry! We know your furry friends are waiting eagerly, which is why 100% of our products are stocked and shipped directly from warehouses inside the United States. We do not ship from outside the USA, ensuring fast, dependable domestic delivery.

Shipment Processing Time

All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or major holidays.

If we are experiencing an exceptionally high volume of orders, processing may take an additional day. If there is a significant delay in the shipment of your order, our customer support team will contact you directly via email.

Shipping Rates & Fast Domestic Delivery

We ship exclusively to addresses within the United States.

• Standard USA Shipping: FREE on all orders over $50 (otherwise a flat rate of $4.95 applies).

• Estimated Delivery Time: 3–7 business days via premium domestic carriers (USPS, UPS, or FedEx).

Because your items never have to cross international borders, you won't experience long custom delays or surprise import fees.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) as soon as your package leaves our US facility. Tracking links typically become active and scannable within 24 hours.

Damages & Lost Shipments

PawSentry is fully responsible for products damaged or lost during transit. If your order arrives damaged, please take a quick photo of the packaging and the item, keep all materials, and email us right away at support@pawsentry.store so we can rush out a free domestic replacement.